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  By using FCPL Unplugged!, you are agreeing to all Terms and Conditions.

 FCPL Unplugged! provides patrons with  "As Is" and "As Available" filtered Internet access from their personal laptops during Library hours.  Please report any service outages to Library staff at the Information Desk.
 

Help for Quick-Start, Wired or Wireless Unsecured Connection

 

Click Here for Help Pages for Optional  WPA-PSK Secured Wireless Connection

FCPL Unplugged! Login Steps (View Windows XP video).  The following login steps assume that your laptop or other device has already been setup for use with FCPL Unplugged!  Before you can login, your laptop or other device must at least be set to get its IP address via DHCP.  For many devices, no preliminary setup will be required. If you do need to manually adjust settings, see FCPL Unplugged! Setup Steps below.

  1. Once your settings are correct and your laptop or other device finds the FCPL Unplugged! network, connect to the network and open up your Internet browser (Internet Explorer, Firefox, Netscape, etc.)

  2. Accept the usage Terms and Conditions outlined in the Forsyth County Public Library Wireless/Wired Internet Access policy.

  3. Login to the FCPL Unplugged! service using a Library barcode and PIN. Note: you will not be able to view the login page unless your network cable is plugged into a designated port or you are located within FCPL Unplugged! wireless signal range.

FCPL Unplugged! Setup Steps (If needed). Your laptop/device may not need any configuration changes in order to access FCPL Unplugged!  However, if you are not immediately able to connect, configure your laptop/device as follows (Note: You may need to have administrative rights to your computer in order to perform some of these steps. Please note any configuration settings that you do change so that you will be able to restore your current settings if needed when you finish using FCPL Unplugged!):

  1. Enable DHCP ("Obtain an IP address automatically") or set IP address to autoconnect. (View sample Windows XP video)

  2. Remove all browser Proxy Settings. (View sample Windows XP video)

  3. (Wireless Users Only) If you normally use a different wireless network (with a different SSID), your laptop or other device may not find the FCPL Unplugged! network automatically.  You may need to go into your wireless software and select "Refresh network list" or a similar network discovery option  (View sample Windows XP video), or you may need to set up the network manually per manual setup instructions below. 

  4. To check web-based email (yahoo, hot mail, gmail..etc):
    You must be logged into the wireless system first. Then in Internet Explorer, click on Tools then on Internet Options. Click on the Connections tab then on LAN settings. Place a check in front of Use a Proxy Server for your LAN. Enter 10.1.10.2 for the Address and 80 for the Port. Click on OK until all screens close.

(For Wireless Users Only) Manual Wireless Setup Steps  if Still Not Connecting.   Note:  Sample screen shots, videos, and detailed instructions used throughout these help pages are based upon using the Windows Wireless Network Connection program to connect to our wireless network.  Depending on your laptop provider, it is possible that you may have another program installed that has priority over the Windows Wireless Network Connections program.  Please follow your manufacturer's instructions for use of your default wireless network configuration program, or click here for directions on how to make the Windows Wireless Network Connection program the default Windows program for configuration of wireless networks. 

  1. Set Your Wireless Network Interface Card to use a network type of "Any available network (access point preferred)" or "Access point (infrastructure) networks only" mode. (View sample Windows XP video)

  2. Enter the "FCPLUnplugged" SSID into your wireless network configuration software.

  3. Disable WEP and/or WPA on your Wireless Network Interface Card.

    Manual Wireless Setup Details for Windows Vista Users
    Manual Wireless Setup Details for Macintosh Mac OS 9 or OS X Users

FCPL Unplugged! Troubleshooting Steps. If you are still unable to connect to FCPL Unplugged! try the following steps (Note: You may need to have administrative rights to your computer in order to perform some of these steps.):

If you do not see the FCPL Unplugged! network or login page:

  1. (Wireless Users Only) If your computer has an external wireless modem, make sure it is turned on.

  2. Make sure your network connection is set up to accept any security certificate.  (View sample Windows XP video) All computers are different, but this setting is usually somewhere in the network or wireless settings.  You may see an icon near the lower right of your screen that you can double-click in order to access it.  Somewhere in the settings, you will see something referring to allowing remote sign in or accepting a security certificate.

  3. Adjust settings to or temporarily turn off any firewall software (such as Zone Alarm, Windows Firewall, or Norton Internet Security).  If you have installed any personal firewall or other blocking software, you may need to adjust settings or temporarily disable it to allow access to the FCPL Unplugged! service.  You may need to adjust settings to authorize access to the Forsyth County Public Library network and/or the Internet.  Instructions for doing this vary by product.  Please refer to your manufacturer's website or manual.

  4. After you have verified and corrected all of the above, reboot or power down and restart your laptop/network device.

  5. You may need to refer to your own computer/device manufacturer, reseller, or user manual or support website for further assistance with anything that is different from the instructions provided.  Select links to support websites are provided below for your convenience.

    Apple Users' Airport Support Pages
    AT&T/ Cingular Wireless Phone/Device Support Forum Links Page (Select your manufacturer and search for 802.11 or Wi-Fi)
    Blackberry Users' Support Pages (Search for Wi-Fi or 802.11)
    Palm Users' Support Pages (Search for Wi-Fi and your model. Bluetooth is not supported on the FCPL Unplugged! network.)
    Verizon Wireless Phone/Device Support (Select your model, then search for Wi-Fi or 802.11)

If you see the FCPL Unplugged! login page, but still cannot connect:

  1. Make sure you are entering your Library card barcode number and PIN correctly.  If you are unsure of your PIN, see staff at the Circulation Desk.   Click here for common login errors.

  2. To ensure  proper authentication and authorization to use Library resources, you may need to adjust your Internet browser privacy and/or security settings to allow use of cookies and referring URL information.


  3. Adjust settings to or turn off any firewall software (such as Zone Alarm or Norton Internet Security).  If you have installed any personal firewall or other blocking software, you may need to adjust settings or temporarily disable it to allow access to the FCPL Unplugged! service.  You may need to adjust settings to authorize access to the Forsyth County Public Library network and/or the Internet.  Instructions for doing this vary by product.  Please refer to your manufacturer's website or manual.

If you are able to connect to FCPL Unplugged! but have problems connecting to individual websites, databases, or online resources, please refer to help pages for the resource in question. Help pages for the Forsythpl.org website are available at http://www.forsythpl.org/help .

Need to print from FCPL Unplugged!? You will need to install a LPT:One Print Client each time you use FCPL Unplugged! and wish to print from it. Click here or click on the "Printing From FCPL Unplugged!" link at the top of this page for more information.

   
FCPL Unplugged! Login Page FAQ  | Terms & Conditions |  FCPL Unplugged! Quick Facts